Hotel dekat Río Secreto

"Beautiful jungle hotel! Fernando is an excellent host along with attentive staff members. Food is excellent and location is easy to get to. The rooms are comfortable and detailed with perfect lighting. The living room and bedroom each has its own mini split AC. Bar on site as well. Very clean and safe! True gem to get away from it all."

"Overall, we had a great time. It’s a beautiful property. The staff is sweet and tries very hard. It’s a very confusing layout though, was difficult to navigate. My only real complaint was the air conditioning did not work properly. Our room stayed much too hot …."

"We loved our stay"

"I love this resort but be aware because the are going to try to make you go to this breakfast were they are going to try selling you the membership for the resorts and if you don’t buy it they will get mad.. say no to that information if you don’t want to waste your time or with big a debt ."

"Incredible. Our favorite vacation spot."

"place just for sleep 1 night"

"Habitación limpia, todos los servicios"

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again."

"Good, they were very flexible to accomdate your preferences."

"Staff very professional, and courteous."

"Love this Hotel!! This is my second time here with my family. Food is delicious, show and amenities are incredible. The service and the staff spectacular. The hotel is very clean. I recommend it 200%."

"Our first all inclusive resort we have ever been to. It was amazing! Food was delicious. The pool and bar were exceptional. The staff were helpful and were always attentive."

"June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

"Todo excelente, gran servicio y personal amable. El único tema es que el aire acondicionado de los cuartos es un poco viejo y no baja más allá de unos 21 grados"

"Excelente opción si lo que buscas es niños pequeños adentro de la alberca todo el tiempo. Buenas opciones de comida, sencillas pero cumplidoras. Instalaciones cuidadas y de fácil acceso."