Search Hotels in Toledo, Playa del Carmen

"Our stay was great. The room was clean. We stayed in 802, we had partial view of ocean. Housekeeping was great. All the staff were very nice and helpful. I have a sea food allergy, they always told me what to stay away from or ensure to cook my dish separately. The nightly entertainment was great. Loved that activities are planned past 9pm. The night time foam party was so much fun. The day time pool parties are fun. The staff were so much fun, especially Ken. He is so funny and kept everyone involved. Aqua fitness was my favorite. The food was ok. But that's what I normally expect from a resort. Some things were better than others. My husband loved the rack of Lamb and the steaks at the buffet. I loved how the chilaquiles were made fresh per order and don't let them sit there to get soggy. In all we had a great time, we will definitely return. "

"Prices are very reasonable and it is a very nice hotel! Second time here and had alot of fun! 10/10"

"While we had issues with the overall customer services at the hotel, we wish to point out that Aldemir - Supervisor at the lobby bar - was superb. He was very attentive and made sure that we received the attention we came to expect from your hotel. If fact, he visited us at the Italian restaurant and the Steak House just to check in on us."

"Loved the service here. Rooms were clean. Room service daily and the mini fridge in the room was always restocked. Pools were large and clean. Swim up bar was nice. Staff were friendly even when treated poorly by other guests. Fun activities. Javi at the breakfast buffet was the highlight of our trip. Beach was not too amazing as we came during the peak of seaweed season. So I don’t blame them. Not sure much effort was being taken the remove any of it though. "