Search Hotels Near Zona Arqueológica de Xcaret, Playa del Carmen

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"The property is really nice, and we enjoyed the pool and beach. All the staff were super friendly and helpful. The food was nothing exciting but not terrible. Our room was clean but was on the older side, and was a little loud, but I think that was our proximity to the laundry room. Overall, a nice place to stay if you want a good experience, but don't have a huge budget. "

"My stay at Riu Tequila had some great highlights, but also a few letdowns. The entertainment team was truly top-tier — easily 10/10. They consistently organized activities throughout the day and night and made a real effort to engage guests. They were friendly, energetic, and made the experience fun. The shows were interactive and kept us entertained the entire stay. Another standout was the cleanliness. This is one of the cleanest hotels I’ve ever stayed at. You constantly see staff maintaining the property, and the rooms were spotless every day. However, the biggest disappointment was the food and drinks. For a RIU resort, I expected much better quality. Most of the cocktails tasted watered down, which was surprising. The food overall was hit or miss during my six-night stay. The buffet was excellent on two nights, offering a great variety of meats and fresh options, but inconsistent on other days. The restaurants were decent, but definitely could have been better. Compared to other RIU resorts I’ve visited, this was a noticeable downgrade in both food and drink quality. One important thing to note: this is not a beachfront property. You’ll need to take a golf cart or walk across the street, which takes about 7–10 minutes. While the golf cart runs every 10 minutes, this could be inconvenient for elderly guests or anyone with mobility challenges. Overall, I’d rate this resort a 7/10. The property is beautiful, and the entertainment and cleanliness really stand out. "

"Thank you for giving us a unique vacation."

"Only one restaurant opened a night. Buffet open for all meals. Food very inconsistent. Some food good. Some not. Pizza at pool good. Coffee shop ice cream was a great snack. Snack room seemed great until i saw a staff member touch several sandwiches with his bare hands. The sandwiches were fully assembled to heat and eat. So no reason for him to touch. Top shelf liquor extra. Drinks were not consistent either. Some good some not great. Hot tub on a complete other floor than either of the pools. Not even hot. Standard 2 bed room very small. One small window by door. 2 other small frosted windows. No view. Pool activity fun and bar entertainment at night as well. Spa offers sauna, cold plunge and hot tub experience for $30. It was nice and relaxing before massage and facial. There is beach access but very rocky. So beware. "

"Beautiful beach, very clean, friendly helpful staff"

"This was an amazing hotel for the budget. Our family of five was able to share one room (two bedrooms) comfortably. The pool was great for my boys (aged 11, 6 and 4) and we enjoyed breakfast daily. The location was really our only complaint. We love to walk places and there really wasn't anywhere to safely walk, so we ended up taking cabs into town daily. The hotel did offer a shuttle one of the days when it was available. "

"This property is absolutely amazing. This is by far the best food I’ve ever had at an all inclusive. The beach area at the resort is extremely clean and beautiful. The rooms are gorgeous. The access to their parks is a nice touch, but the resort itself is so nice you honestly don’t even need to leave. "

"The staff was great and the food was good. The restaurants don’t open in the evening as early as we would have liked. The hotel has no elevators so carrying your luggage up the stairs is not fun. There’s 3 floors so hopefully you’re not on the 3rd floor. Several activities throughout the day. The hotel was clean and very helpful if you needed anything. "