Cari Hotel Kapsul di Cancun

"I was truly impressed by this hotel. It’s really beautiful and feels very private. It’s not super busy and congested perfect for the baby moon that had! Only thing was the beach had some sarcasm as we expected due to the season so mainly use the pool. Only downfall from our experience was not having the menu information for room service and the hotel details in our room, which I notified them about and they never were able to provide that booklet in the room. Other than that we love the gym...

"Absolutely beautiful resort. Be sure to check this one out on your next visit!!!"

"The staff at this resort was beyond compare. Everyone we met were so helpful and friendly. This alone was enough to book another stay. We left feeling like part of the family. Not to mention the beautiful beach which was the biggest draw."

"Its an OK place but not the best in the area. The rooftop is extrmeely expensive I want to assume is because day pass users get credit for what they pay and guest have to pay the price as well"

"READ THIS!!! Don't not book this resort! Rolling power outages daily for hours with no air, no elevator for my handicapped mother and four flights of stairs to climb to do everything! All the resorts in the hotel zone had power except EMPORIO. Also this is NOT adults only resort. Loud kids all over the adult pool. No directions for room location, no bellman to take u to your room. SWIM OUT SUITES HAVE NO ACCESS TO THE POOL! I have been all over the world and to Mexico atleast 10 times and...

"Very good service"

"El personal muy amable, intalación de la alberca en buenas condiciones, así como limpieza en la habitación excelente"

"Family oriented and very clean."

"The staff was the highlight of our stay. Excellent hospitality and customer service. Food was decent. The tacos exceptional. Only downside is the mildew smell which was unfortunately very strong in the ice cream shop. Other than that it was a good stay."

"If I could give just one star, I would. The only reason I’m giving 2 stars is, honestly, because of Sergio at the front desk; he was very friendly attentive and helpful. However, the property itself leaves a lot to be desired. It feels like the kind of place where they just want you to snap a few photos and leave; it smells like a swamp. During the 3 nights we stayed there, there was never any hot water. We reported it, and they would say yes and come right away, but I never actually managed to...

"Great location but unfortunately the ocean had too much sargassum."