Cari Hotel di Republik Dominika

"Clear instructions for booking restaurants and the times that the buffets are actually open. We received details about the restaurant times however they were incorrect. I just want. Have a menu at the door for these restaurants. Don’t make it only available in the app. Have a menu right at the door for restaurants; same for bars and the coffee shops. Make the map of the proper in the app interactive. Also, we didn’t know how to use the resort transportation, where when how we weren’t given any...

"Nice resort view. Amenities are fantastic. Staff are helpful and welcoming"

"The property exhibited an impressive aesthetic; however, several aspects raised concerns. 1. The room door required forceful closure to engage the lock. 2. The Wi-Fi connectivity was consistently poor and intermittent across the entire premises. 3. During a late-night meal in the buffet, a significant presence of cockroaches was observed in the pizza area."

"TODO EN PERFECTO ORDEN LAS ATENCIONES LA LIMPIEZA LAS PISCINAS Y AREAS DE NINOS 10/10"

"Property is ok but my room had problems and the buffet need a major makeover the pool was good and the bartenders were great the welcome can be better when your resort gets new guests they should feel like this is going to be a great vacation mabe have a great cocktail to greet them or something"

"The food was good, the staff were very friendly and helpful! Rooms were clean and nice!"

"Not too many activities or amenities for kids to play for a hotel that is supposed to have a focus on kids."

"Great vacation. Ocean and pool are great! Food was excellent!"

"Amazing beach, Great food, friendly staff"

"El hotel es bueno, el personal de la barra de piscina muy bueno y amable! Peroooo el personal del café, con muy mala actitud. Me hubiera gustado que hubiera más entreteniendo. De lo demás excelente"

"Our stay at this resort was a mixed experience, though unfortunately the negatives far outweighed the positives. The natural setting is truly stunning, the beach was beautiful and the palm trees made for a gorgeous backdrop. The concierge was warm, helpful, and professional throughout our stay. Sadly, that's where the highlights end. The buffet staff was consistently unfriendly and unapproachable, which cast a shadow over the entire trip. The room cleanliness was a serious concern. The floor...

"The price is great. One thing to keep in mind is that the beach was under a red flag the whole time, so no one was really getting in the water. You probably still can, but at your own risk. The pools are all only 4 ft deep, and the buffet food wasn’t the best. One good thing is that you don’t need reservations for any of the restaurants. I went with friends, and we got asked for ID multiple times since they don’t use bracelets there — apparently we all have baby faces 😂. Overall, it’s a very...

"The staff was absolutely incredible! From the drinks to the food, everything was perfect. Every restaurant (buffets included) were delicious. We particularly loved the Italian and Steakhouse. Our butler Boliver was 10/10. Anything we needed- from filling up our fridge with drinks (soda, water, beer), decorating our room for a birthday- he was on top of it. He also was attentive and checked in with us everyday-sometimes multiple times a day to make sure we had what we needed. Cleaning staff were...

"Terrible take"

"This “5-star” resort was a complete scam and a huge disappointment for our babymoon. My husband and I were expecting a relaxing, clean, luxury stay, but the experience was the exact opposite. The first room smelled strongly of mold and was extremely dirty. There was hair in the bathtub, oily residue from previous guests left in the sink, and even urine on the toilet. After we complained, we were moved to another room, but that one was not much better. There were leftover sodas in the fridge,...

"This resort wasn’t clean at all! The pools were dirty filled with dirt, bugs, paper and who knows what else. Staff was not friendly or helpful. Food was not that great either. One and done for me will never go back."

"This hotel was amazing, the staff were very friendly and informative. Rosa & Randy did an amazing job and made my stay welcoming & fun. The food was amazing and drinks were made very well. The Asian restaurant Tao Cat was my favorite it was very good. Don’t forget to reserve dinner as soon as you get there for all of your nights. There were multiple pools and it was super clean. We also had access to other side of the hotel and the nightclub dj played a variety of music. Overall an amazing stay...

"The resort itself is great. The Bach was fantastic along with all their pools. One massive downside was the food was not that great. The staff was decent. With how massive the resort it bound to have good and bad staff. Not as family oriented as it may seem. You will have people there that are there to party but again. Massive resort wasn’t a problem for us and our child but just be aware."

"Sad to say if your looking to book a stay here at Roy palace punta Cana… your better off just not we stayed in room 0176 from may 13th-21st were we found MULTIPLE roaches and other insects crawling around the rooms bathroom was clearly never cleaned properly we could never get water brought to our room also smelled like mold or piss 24/7 for the price and “luxury” they claim to be this was bottom line horrible now for the food it was always made hours before left out to be cold to eat every...