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"Clean room, nice little amenities, water, chocolate, cookies"

"The hotel is in a perfect location for exploring London, especially with children. It is ideally located for various transport options and close to alot of major attractions. The staff were all fantastic with the kids. The rooms were perfectly designed for a stay with children. We stayed in a studio and having the extra space with another bed in a separate area made everything slot easier. The kitchenette was also really useful. "

"The good: - Excellent location to get to all major attractions walking or via tube. (tip - there is a bus that goes from outside the hotel to St. Pancras station. Easier that navigating multiple staircases on the tube with suitcases) - Large rooms - Two large lounges with workstations and lots of seating and one has a coffee/tea/latte machine - A washer and dryer for guest use (one set and first come first serve but still handy) - I had two maintenance requests which were addressed quickly - Could cast from phone (Netflix) to TV Areas for improvement: - Furnishings and finishes are older and simple. If you are a 'Four Seasons' type, this isn't for you. - Some may find the area too busy. There was a protest at Trafalgar Square during my stay which required some rerouting. Overall I would stay again given the location and price. "

"Loved every moment of our stay"

"The room was lovely and clean. The staff were ever so friendly and the breakfast offered a wide range of food which was absolutely delicious. "

"This is my go to hotel when staying in Manchester due to being central plus a very elegant hotel. Rooms reflect the standard expected for a 4 star hotel but Junior suites plus are very good value and worth the additional cost. Only gripe is that I ran out of phone in the bar lounge and needed to charge my phone due to messages from the USA but was told that I had to leave my phone behind reception...unattended as they could not supply a lead or a plug adaptor to charge as I enjoy my drink. I went to reception and was met with three guys who confirmed but no empathy when I stated that I could not leave my phone unattended. Thankfully a very attentive FOH team member called Katie who heard the situation and offered a phone adaptor and resolved the issue. Minor thing to read but important to me and quite annoying when a charger is way less than the drinks I put on a tab! Katie is a great example of what real hospitality is about!"

"Stunning room, very clean and extremely comfy bed. The staff were amazing & went the extra mile. I will be recommending to all my family & friends - thank you Alan team!"

"Great"

"Great space, WIFI, service, gym, pool, bar, ping pong table"