Cari Hotel di Mexico

"I had a pair of sunglass stolen when I was in the pool. I reported to the security and took them 3 days to get back to me and say they could not do anything about it. You are not safe in the resort. Be careful with people surround you."

"That is a 5 star! We did the Club Excellence option and the Magna restaurant was so good! Our favorite was the tomahawk. The Club side as older customer but from what we saw if you prefer party people the regular would be perfect for you. We got the room 7151 that was an upgrade ocean view but to be fair, i dont recommande it since it right in front of the volleyball game that appends around 4h30 and attracks all the party people that are very loud and stay there until 6pm or so being very...

"Floors were always sticky, in my room the shower head hose leaked where it met the shower head, and the windows between the shower and the bedroom leaked and turned the bedroom floor into a puddle. Food was alright, but nothing to write home about. The view from the balcony was amazing."

"The friendly staff , great food choices at both buffet and sit down restaurants and kids area plus the vibe of this hotel makes the difference. The hotel shuttle is easy , check in was easy, the layout of the hotel gives every room a great view . Several pools around the hotel and an adult only one on the 6th with a great beach view, The activities staff has a full schedule to suit everyone, beach area is clean and organized. There is a free shuttle for guest to Riu Caribe for more theme...

"Ok"

"Not enough entertainment during the nights."

"Service: Our butlers, Pingting and Brandon, were the highlight. They were helpful and attentive, and they handled our scheduling so we never had to think about logistics. Coming back to a bubble bath they had drawn for us, unprompted, is the kind of touch we'll remember. The rest of the staff matched that standard everywhere we went. Food: We loved Cilento, El Suspiro, and Cala di Luna, and each one felt like its own experience. Even the pool food was great, which is rare. We never felt like we...

"La habitación muy limpia y el personal muy atento y amable"

"Hospitality"

"La gente es muy amable, meseros, recepción, animación, pero cuidado caen con los de tiempos compartidos pueden hacerlos pasar un mal rato y si van por la playa se llevarán una buena decepción!!! La comida, la bebida y la animación, las amenidades muy buenas"

"H"

"Best vacation ever, worth every penny"

"Everything was amazing!"

"My stay at the hotel was terrible. I would NOT recommend staying at this property. Half of the restaurants weren’t even open or available during my stay. The quality of food at the hotel was extremely poor and there’s very limited selection of food offered. They can’t even make half decent bread and eggs, which is all you need to know about their dining options. The AC in rooms cannot be adjusted, which was really inconvenient and frustrating. The faucet in the bathroom ran YELLOW water. Do...