Cari Chalet di Isla Contoy

"Such a shame that the staff/management is so terrible at such a beautiful place. My family and I had the worst experience. We encountered an unsafe situation at the beach part with a hotel security that was unprofessional, rude, and disrespectful. When we sought help at the lobby, no one was available. They told us to return the next morning without care of what we had experienced. The next day, the management listened and basically said that the higher ups limit what they can do to try and make...

"Muy buena atención, la playa muy bonita de playa excelente la comida muy buena, se lo recomiendo cualquiera"

"Everything about this resort, from check in to leaving was top notch!! The staff went above and beyond - we loved our stay so much! We are looking forward to returning for sure!"

"The best stay ever - Beautiful grounds. Resort is very clean and the food is so delicious. All the workers are super nice and friendly. Highly recommend."

"Everything about this hotel is amazing from the rooms, pool, bar and especially the staff."

"Property was a nice quiet space away from the party scenes of Cancun but close enough to still have a wonderful time. The amenities in the hotel encourage a cultural immersion atmosphere which allows you to learn about the island, its people, and the history of their behavior patterns (we loved the sunrise walk). Pilates was intense! Somethings to work on: the spa had a non relaxing smell that I would not try given the smell. Only one restaurant open on Sunday night is unacceptable for an all...

"The hotel was absolutely beautiful. The property was amazing. Staff were so nice. The only reason I didn’t give 5 stars is because 2 restaurants, a taqueria, a pool bar, and a roof-top pool bar were advertised, and only 1 of the restaurants and the main pool bar were open/available while we were there. It was our first time doing an all-inclusive package, and neither of us drink alcohol. So between the limited food choices and the fact that we don’t drink, I felt like we wasted some money in...

"Amazing stuff great food, highly recommended"