Hotel dekat Moc-Che

"Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything."

"Todo bien"

"Everyone was great, the rooms are very comfortable, the views are amazing, and we slept so well. For these reasons, it’s why I returned to this property. The only thing that really missed the mark for me was the food. It was expensive and mediocre at best and the menu lacked options. There also weren’t other convenient options nearby. "

"Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! "

"Second time coming here. Still the same intimate boutique experience. Perfect for couples. Get one of the bungalows on the beach. Well worth it. Great food choices. Manuel excels in every way. "

"Excellent staff"

"Staff was very friendly and rooms were clean and spacious. Location was great for us."

"An exceptional small resort with truly outstanding service, on par with what you’d expect from a five-star hotel in a major European or US city. The staff is always attentive, ensuring every need is met before you even have to ask. The villas offer complete privacy, making it an ideal setting for couples looking to enjoy a special getaway. I will definitely return"

"Leider war Schlaf kaum möglich, da die ganze Nacht Bauarbeiten (laute Schleifarbeiten) am Nachbargebäude stattgefunden haben. Weiter ist das Wasser in der Dusche salzig und nicht warm. Wir sind daher einen Tag vorher angereist. Das Personal war wiederum sehr nett "

"Amazing hotel. Third time back. Would go again."

"Room stank of mold. An old man pulled down his bathing suit at the pool. The crowd was drunk and staff nasty. Terrible beyond. I checked out the same day. It was the worst experience I have ever had. I was also told I had a view of the beach and my view was trees!! Manager was unhelpful and was not willing to understand and provide a refund for a hotel that is supposed to be 5 stars but is probably 3 stars. No elevator, no class and I have travelled the world and this is the worst experience and...

"Our fourth time at the resort. Second in Platinum. Will absolutely visit again."

"The staff was very nice, but lack communication skills on how the resort works for first time visitors to an all inclusive resort. Example… 1. We paid extra for the concierge/butler service and never meet one of them. 2. Still couldn’t get a reservation to a restaurant until our last night til 9:00 pm. They are building a new hotel next to the Hyatt and they start work at 7:30 each morning. It’s no where noted that construction was taking place. The rooms are super clean and the...

"Around 30-40 min drive from the airport. Grounds are very nice. Lobby is nicely laid out, with bar and coffee shop and tour desks. I really enjoyed the buffet and a la carte dining options. 2 pools, sort of small. Party pool has the pool bar which was always crazy busy which was unfortunate because we love to be in the pool and swim up for a drink but there was never any room so always had to get out. Pool chairs were always taken, but always room at the beach with open chairs. Beach is...

"We loved the variety of wildlife on this resort!"

"The room was dated. Some cabinets were broken, shower and tubs were older with dirty fixtures. Pools were nice but some bars were also dated and dirty. The restaurants were great."