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Hotel Riu Lupita - All Inclusive

Property class: 3.5

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Located close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub and a poolside bar. Active travellers can enjoy windsurfing, fitness classes and cycling at this property. Treat yourself to a facial, a body treatment or a massage at Renova Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Enjoy the gym, as well as activities, such as volleyball, basketball and kayaking. In addition to a corner/local shop and shopping on-site, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • 26 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Double Room Standard

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room (U)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (U)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room (M)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (E)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (E)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (L)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (M)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (M)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (B2C-US)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (B2C-US)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (B2C-US)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (B2C-CA)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (B2C-CA)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (B2C-CA)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (C)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (C)

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (C)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (C)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room (L)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (L)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (E)

A hotel room with a bunk bed, a desk with a television, a bed with a beige blanket, a wall-mounted lamp, and a painting of foliage.

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, blackout curtains, free WiFi

Room

  • 26 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Double Room (U)

Minibar, in-room safe, blackout curtains, free WiFi

Double Room (U)

8.0 out of 10
Very good
(47 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About the area

Located near the beach, Hotel Riu Lupita - All Inclusive is in Playacar, a neighbourhood in Playa del Carmen. Xplor Theme Park and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Travelling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Looking to get your feet wet? Waterskiing and sailing adventures can be found near the property. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    19 min walk - 1.6 km
  • Playacar Golf Club
    6 min walk - 0.6 km
  • Mahi Golf Course
    9 min walk - 0.8 km
  • Mayan Ruins of Playacar
    14 min walk - 1.2 km
  • Xaman Ha Aviary
    8 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    50 min drive

Restaurants

  • Viva Wyndham Maya
    7 min drive
  • La Barra Artesanal
    7 min drive
  • Sicilia
    6 min drive
  • Carl’s jr Playa
    5 min drive
  • Sports Bar Allegro Playacar
    7 min drive

About this property

Hotel Riu Lupita - All Inclusive

  • All-inclusive family-friendly property located in Playacar
  • Close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub and a poolside bar. Adventurous travellers may like the windsurfing, fitness classes and cycling at this property. Treat yourself to a facial, a body treatment or a massage at Renova Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Enjoy the gym, as well as activities, such as volleyball, basketball and kayaking. In addition to a corner/local shop and shopping on-site, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Tennis courts, a bike on-site and babysitting (surcharge)
    • A front desk safe, a 24-hour front desk and a porter/bellboy
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • Flat-screen TVs with satellite channels
    • Balconies, ceiling fans and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkelling
    • Windsurfing

Land activities

    • Tennis
    • Volleyball

Lessons/classes/games

  • Aerobics

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Cozumel
  • Dante
  • Maria Bonita
  • Tequila

Things to do

  • 3 outdoor pools
  • Basketball
  • Bicycle storage
  • Bicycles
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Playground
  • Shopping
  • Snorkelling
  • Tennis
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 buildings
  • 3 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renewable energy used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003672/2025

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Lupita - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Lupita - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Lupita - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Lupita - All Inclusive located?

This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Playacar Golf Club, Centro Maya Shopping Center and Mahi Golf Course. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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