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The Yucatan Playa del Carmen, Tapestry Collection by Hilton

5.0 star property
Adults-only haven near Quinta Avenida offers a rooftop terrace for sunbathing, spa treatments for rejuvenation, and all-inclusive relaxation

Choose dates to view prices

Travelers find peace at The Yucatan Resort Playa del Carmen, an all-inclusive adults-only Tapestry by Hilton. Sunbathe on the rooftop terrace, enjoy rejuvenating spa treatments, savor Mexican cuisine at three restaurants, and relax by the outdoor pool.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 25 April 2026 to 20 April 2028 (dates subject to change).
The following facilities or services will be unavailable from April 21 2026 to November 30 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • One of the swimming pools
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Parking area
The property will be renovating from 25 April 2026 to 20 April 2028 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 330.0 per person
  • Pet fee: MXN 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool. One of the swimming pools will be unavailable from April 21 2026 until November 30 2027 (dates subject to change). The property will be renovating the swimming pool from April 25 2026 until April 20 2028 (completion date subject to change).

Is The Yucatan Playa del Carmen, Tapestry Collection by Hilton pet-friendly?

Yes, The Yucatan Playa del Carmen, Tapestry Collection by Hilton allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Valet parking is free at this property. The parking area will be unavailable from April 21 2026 until November 30 2027 (dates subject to change).

What time is check-in at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Yucatan Playa del Carmen, Tapestry Collection by Hilton?

Checkout is at noon.

Does The Yucatan Playa del Carmen, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Yucatan Playa del Carmen, Tapestry Collection by Hilton located?

Located in Downtown Playa del Carmen, this luxury resort is within a 5-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Super Chedraui Selecto Avenida 10 are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 243 out of 478 reviews
Rating 8 - Good. 92 out of 478 reviews
Rating 6 - Okay. 73 out of 478 reviews
Rating 4 - Poor. 30 out of 478 reviews
Rating 2 - Terrible. 40 out of 478 reviews

Reviews

Verified

8/10 Good

Raphaëlle

Liked: Cleanliness
Staff is nice and helpfull
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

lesly

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Loved the service there!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and the rooms were well kept. Overall a great experience.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

MARC

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel staff very nice and good service Room was near elevator so we were awaken by people talking while elevator waiting Other than that great location would stay again
Stayed 11 nights in Jan 2026
Verified

6/10 Okay

YIN YIN

Liked: Cleanliness
Staff were friendly, and the room was clean. However, we encountered a couple of plumbing issues during our stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

James Edward

Liked: Cleanliness, amenities
Great location, clean, nice rooftop pool, friendly staff and good value for the money. Overall, hotel a bit rundown - needs a refresh. Ripped sofa, tired decor and noisy A/C.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, amenities, property conditions & facilities
Im not gonna nitpick. Overall my 4 night stay was excellent. Staff was polite and courteous, the coffee in the lobby was good, room was clean, and the breakfast was good. Really close to a 7Eleven and OXXO, 5 minute walk to a beautiful beach. I would stay there again if I return. I didn’t use the pool upstairs so can’t review that. The bad; it might be a bit noisy at night with people walking the shutting their room doors and being close to a lively street.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Volkan

Liked: Cleanliness, amenities, property conditions & facilities
Staff during our stay were wonderful. Very attentive, polite. They all made our stay very enjoyable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THIS HOTEL THE CLOSENESS OF ALL RESTAURANTS,WALKABILITY TO THE MALL AND THE STRIP AND THE BEACH . IT WAS WORTH IT IF YOU WANT TO STAY CLOSE TO YOUR HOTEL AND JUST WALK TO EAT AT GREAT RESTAURANTS NEARBY NO UBER REQUIRED AND THE AREA IS SAFE.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Qudus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Ferris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Right beside
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel, excellent food, beautiful facilities and courteous and friendly staff!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. Clean, friendly staff, easy access to the beach and shopping, good variety of food at the resort and many restaurants close by.
Stayed 6 nights in Jan 2024
Verified

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Great escape place for a couple getaway yet is close to shopping, restaurants and public beach. Loved my time there.
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food the staff all great
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Hossam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place with helpful hardworking staff.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly, and helpful.
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Gisi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and accommodating.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Super friendly and helpful! Food is amazing! Nice and close to the ocean
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and everyone was very attentive, they help with whatever we needed and the all inclusive package was very beneficial!
Stayed 6 nights in Feb 2024
Verified

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze , food was good , room was clean , overall good experience! Definitely would come back.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

mario r

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very, very helpful.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff and the hospitality.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Welcoming staff. It was overall a wonderful resort.
Stayed 3 nights in Nov 2024