Take advantage of free full breakfast, a beach bar and a poolside bar at Viceroy Riviera Maya All Inclusive. With amenities such as a beachfront location and scuba diving, this property is the perfect place to soak up the sun. Indulge in a hot stone massage, a facial and a body scrub at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Located in Playa del Carmen, Viceroy Riviera Maya All Inclusive is in the suburbs and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Spend some time exploring the area's activities, including whale watching. Visit our Playa del Carmen travel guide
Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida
14 min drive - 8.8 km
Playa del Carmen Main Beach
14 min drive - 9.1 km
Xcaret Eco Theme Park
27 min drive - 19.0 km
Playa Xcalacoco
2 min walk - 0.2 km
Xplor Theme Park
21 min drive - 16.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
50 min drive
Restaurants
Amaranto
12 min walk
Bar L'Elefant
13 min walk
Mikeās Coffee
13 min walk
Margarita
8 min walk
El Templo
11 min walk
About this property
Viceroy Riviera Maya All Inclusive
Luxury all-inclusive property by the ocean
Take advantage of free full breakfast, a beach bar and a poolside bar at Viceroy Riviera Maya All Inclusive. This property is a great place to bask in the sun with a beachfront location and scuba diving. Treat yourself to a hot stone massage, a facial or a body scrub at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
An outdoor pool
Valet parking (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
A front desk safe, a 24-hour front desk and a reception hall
Massage treatment rooms, wedding services and multilingual staff
Room features
All guest rooms at Viceroy Riviera Maya All Inclusive feature comforts, such as private plunge pools and 24-hour room service, in addition to thoughtful touches, such as premium bedding and air conditioning.
Other conveniences in all rooms include:
Bathrooms with designer toiletries and hairdryers
Flat-screen TVs with satellite channels and DVD players
Balconies or patios, wardrobes/cupboards and separate sitting areas
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Ć la carte meals, snacks and select beverages included
Free full breakfast available daily 7:00 AM to 11:00 AM
2 restaurants
A bar/lounge
A beach bar
A poolside bar
Couples/private dining
Things to do
Full-service spa
Gym
Library
Outdoor pool
Scuba diving
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Garden
On the beach
On the waterfront
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Spa open daily
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
Well-lit path to entrance
More
Built in 2012
Designated smoking areas
Reception hall
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
DVD player
Flat-screen TV with satellite channels
Private plunge pool
Food and drink
24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Ceiling fan
Free daily newspapers
Iron/ironing board
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 26 May 2025 to 31 December 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 348 per vehicle (return, maximum occupancy 2)
Valet parking fee: USD 8 per day
Pet fee: USD 50 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Guests under 14 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Viceroy Riviera Maya All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Viceroy Riviera Maya All Inclusive pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much is parking at Viceroy Riviera Maya All Inclusive?
Valet parking is available for USD 8 per day.
What time is check-in at Viceroy Riviera Maya All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Viceroy Riviera Maya All Inclusive?
Checkout is at noon.
Does Viceroy Riviera Maya All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 348 per vehicle applies.
Are there all-inclusive benefits at Viceroy Riviera Maya All Inclusive?
Yes, the property is all-inclusive.
Where is Viceroy Riviera Maya All Inclusive located?
Nestled on the beach, this Playa del Carmen property is within a 5-minute walk of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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