Cari Resor di Riviera Maya

"I thought everything was pretty good. I like the sushi bar. I’d like the location. The location was great. I enjoyed the pool. I did think the resort was slightly small. The food was very mid. I was kind of disappointed some nights some days. I was impressed but some nights I was like no this ain’t it."

"Large resort that is very clean and well-maintained. Beware of the fact that they will tell you if you use the app to book things like a spa treatment, that any discount you would have otherwise been entitled to is not valid because it is separate from the hotel. We ended up losing about $35 USD as a result of this, only to find out we would have saved $70usd on the same treatment if we booked it at checkin but it was never provided as an option to us. For the price point, i would rather pay a...

"Traveled first week of November 2026. Everything was amazing. Food, service, room, beach. Probably the best all inclusive resort I’ve ever been to. Would definitely recommend to stay. Thank you!"

"This was our first all inclusive resort and it did not disappoint! The staff were friendly but not overbearing. Everyone was very helpful. The food was delicious. Our massages were wonderful. I would highly recommend anyone who wants to stay in Mexico at a resort to choose the Royal Haciendas!"

"Checked all the boxes. Loved the attention to removing seaweed. Service was great!"

"The availability of a concierge at our villa was extremely convenient and helpful. Erick set us up with WhatsApp and was very responsive to our requests in a very timely fashion. When he wasn't available his assistant Cielo was there to help us. Erick and Cielo arranged transportation on the premises for us. This was very helpful as I was using crutches and had a hard time walking a long distance. Erick also made it possible for us to have dinners at some of the wonderful restaurants with our...

"Staff was so welcoming and lovely. I felt so taken care of at every turn. Highly recommend!!!"

"Great place for family vacations. Staff are very kind and the insfrastructure is very well mainteined"

"Very good service and experience"

"Fantastic property with amazing staff and amenities. Our family had such a memorable time."

"My husband and I stayed for one week and enjoyed everything. The beach is nice, the rooms are spacious, and the service is good. The food is delicious with plenty of variety; the only thing we didn't like was the very dull music in the buffet area. We would definitely return if the opportunity arises, and I will recommend it to friends."

"Anee was really nice and helpful, she helped us with multiple things and made us feel welcomed. Astrid was very nice and helpful as well in the pool area."

"This was our second visit this year although the property was under updating construction the staff and property was excellent for our vacation/get away style traveling"

"Este hotel me encanta por la sensación de tranquilidad que brinda su vegetación y para quién va en plan tranquilo se disfruta muchísimo... Tienen muy bonito shows en la noche y hay comida para todos los gustos yo voy todos los años desde hace 8 años me encanta"

"We had a wonderful stay at this resort! It is a very kid-friendly property, and the pools were absolutely great perfect for the whole family to enjoy. What truly made our experience special, though, was the incredible staff. Everyone we encountered was warm, welcoming, and exceptionally helpful. I want to give a special shout out to J*** G****, the Maître at the restaurants, who took great care of us, and to Chef I**** for the delicious food and hospitality. The entire team goes above and...

"Poor mangement"