Cari Resor di Semenanjung Yucatan

"Great breakfast, buffet options, clean pool, beautiful view and beaches, upgraded room free of charge. However, we was misled about the spa services. We were informed we can use the expedia 20% off with our promotional spa services, hence why we booked it. The day of the spa services my best friend and I was unable to make it and overslept due to being sick. We were not provided any accommodations for this was was charged full price for a service we did not prepay for or use. When we ask to use...

"Good"

"We had theeee most amazing time! Everyone treated us like vip and our Cabana service was Excellent and accommodated our every need even helping with bug spay.. we saw turtles come to shore and everything!! It was A MAGICAL EXPERIENCE I WILL NEVER FORGET!!!"

"Great place for a quick trip"

"Perfect vacation experience! Everything is accessible - convenience stores, public beaches, church, etc. That's on top of the various selections of food and beverages. They also offer free day tours in case you don't have plans for the day. There's so many activities to enjoy within the resort too. Our all-inclusive package is worth it."

"Room AC was not working after calling multiple times person came and did something but it did resolve the issue. We were sweating in night since ac was not working. Person who came to fix don’t understand other the Spanish. We. Did sleep for all three nights first night was fine as we were tired"

"Beautiful property. Did not feel crowded ever. Fun staff everywhere. Meals were great, not excellent. Bars were good not great, warm beer occasionally. No drink menu to choose fun drinks from. Did not care for push to take meeting like a timeshare Overall review - just below excellent."

"I will definitely return to this Hyatt property! Was so convenient and amazing pool and beach access .. food at pier 12 was really great"

"La atención del personal es excelente"

"The beach smelled like sewage, otherwise the property is decent."

"Amazing staff come here every year and get treated with the same respect"

"This was a last minute trip but we were pleasantly surprised! The facility was lovely, beach was amazing, and food was good…and we can be picky about food. Noticed there was inconsistency with staff communication…for example booked a massage with a staff member but when I went to the spa for my appointment they had no record of it. But overall we were very happy and so surprised we were actually able to swim at a Cancun beach! Will def be back!"