Hotel dekat Butik Cirque du Soleil di Vidanta Riviera Maya

"Great resort. Great staff. Great food. Great everything."

"Pros: -Clean -Great Pools -Great Water park Cons: -Not walkable at all. You will spend countless hours total waiting on golf carts to pick you up and drive you to other areas. -Beach is unusable and unsafe. Pictures must be edited or 25 years old (a fraudulent level of misrepresentation). No sand is left after the last few storms and large rocks are everywhere. Seaweed is so plentiful you cand hardly see the water on the shore. -Not all-inclusive. Be prepared to get nickel and dimed to...

"Biggest problem is that it’s in the middle of nowhere so unless you know for sure you’re there for the wakeboarding, I would not stay there. Other than that the room was pretty ample and nice. Food was fine."

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"Great stay. Smaller hotel and no beach (although you can easily walk next door to one) but it was lovely. Food was good, pool was nice (although tiles coming off) but overall recommend for anyone wanting a relaxing and quiet time with some good drinks and food. Definitely recommend going the all-inclusive route as the staff was fantastic."

"I traveled with my family and we had a pleasant stay. The staff were friendly and helpful. We loved the calm atmosphere. The food was great, the only thing we didn’t like too much was having to make reservations for the restaurants. We had a wonderful time!"

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"Chablé Maroma”s location, facilities, restaurants, and vibe are outstanding and superior to the half dozen or so Riviera Maya properties I have stayed at in recent years. The breakfast at the Kaban restaurant on the water is a sublime experience. The jungle spa has everything you’d expect at a world-class facility, and it is right in the middle of a teeming jungle. The staff are always genuinely helpful and courteous."

"I been here many many times and I have to say, it was not what it used to be. The beach is full of seaweed can’t even swim. The service at some point was not what we expected. I’m pretty disappointed. It appeared the staff was mad all the time. We ordered room service never got it."

"Beautiful resort with amazing service and views!"

"Yo tuve una pésima experiencia ya que por compras en EXPEDIA la estadía un error el Cual no me resolvieron la reservación estaba 4 personas y solo la Confirmaron para dos y no quisieron hacerse responsables y me tocó pagar por Los niños n el hotel adicional a eso perdimos Todo el Día y me tuvieron en recepción 3 Horas por nada fue fatal l experiencia en general"

"This is most beautiful hotel I have been ever, elegant, and sophisticated. The room was fantastic, big, modern, with a balcony, and clean. The service was amazing, and the meals were delicious."

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

" Booked this property last minute, got on a flight down there, took a taxi to the property only to find out they canceled the reservation. I never received any notification and it took me contacting them to have them tell me they cancelled it. Here we stand, a family of 5 with no place to stay. Had to take a taxi back to the airport and get booked on the soonest flight back home. I would not recommend staying here, and Expedia was no help either, all they said was “sorry for the inconvenience”. "

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"Mi experiencia no fue nada agradable pues fui el día que iba a entrar. Más nadie estaba allí. Hablé varias veces por teléfono 📞 y nadie me contestó. Anduve buscando hotel con mi familia a esa hora. NO cumplieron "