Cari Hotel di British Columbia

"My family (Great Great Grandparents onward) have been enjoying this hotel since the 1890’s. I expect nostalgia and old charm. What I did not expect is lack of customer service. It was explained to me (by staff) that my demographic is aging out, 50yrs plus. Technology and modern expectations are the priority. Cheap shows no matter one’s age. All eyes see the same. Details matter to any one with class. "

"The main problem was the breakfast I paid for the breakfast buffet for me and my daughter was about $96 but the food was so bad. Almost nothing tasted good - how can you have a buffet breakfast for that much money with barely anything warm and from eggs to porridge bland??? I was so disappointed - the food truly sucks!! The hotel is fine and the location is great but - eat out please. "

"The most comfortable bed and pillows! Had the best sleep!!!"

"Front desk staff was extremely friendly and gave us a free upgrade to a suite, which was greatly appreciated! Super awesome roulette lady took the time to teach and explain the game to us newbies."

"The kitchen is disappointing as there is no pots, no plates, no unstensils. Just stoves and tables! "

"We are very pleased with the check in, the upgrade, the condition of the room as well as the location of the hotel. "

"Room cleanliness and toiletries. No smart TV."

"Gorgeous view from our room!! The Bell service was exceptional. It’sa great place to stay before or after a cruise!"

"Hotel was very clean and great workout facilities "

"Parking is safe and easy. Room was clean, bed and pillows very comfortable, staff is very friendly. You are very close to shops and we stay here every time we come to see a show at the Queen Elizabeth theatre as it’s very close for walking "

"Excellent "

"Clean room, decent bathrooms"

"The only downside of our stay is that the elevators are VERY slow. "

"Pool was so so cold and jets in hot tub very weak"

"They didn’t have a room available to us after it was booked a week prior and fully paid. Then they found a room after 20 min search and also double charged us on the check out. Even though we fully pré-paid our stay through Expedia, hôtel charged us for the room by providing an invoice on a Check out. Unpleasant experience that was not anticipated from a Fairmont"

"there is alot of construction right now so views are nice but construction "

"Good"

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"The Italian restaurant prepares outstanding dishes and morning coffee in the cafeteria/bar across the hallway will light up your morning "