Cari Hotel di Mexico dan Amerika Tengah

"If you don't sign up for their time share presentation you won't get much help from concierge. Terrible customer service."

"limpieza excelente, atencion muy buena,"

"Everything was great except for the food"

"Staff is a little hostile kinda reminding me of school teachers at a high school you don’t feel free. Food is sub par. Drinks were good but you’re expected to tip. Pools were amazing though and people there were nice"

"Staff is very nice and friendly, the hotel and the restaurants are great. I will book this hotel again."

"The staff treats customers terribly, there's no music, and the service is awful."

"The food was delicious and the variety, also the show was entertaining. The room was kept clean and tidy all the time."

"We loved our dining experience at Black iron restaurant good food and service. Veranda, Butcher and Hibachi style not up to our expectations."

"Excellent resort. Planning to return soon"

"The staff was great, very family friendly and plenty of activities to stay engaged. It was great being able to visit the different chain hotels. Great experience throughout the entire stay."

"We love this resort it’s our absolute favorite and we ve been to a lot the energy is just different and the staff is soo friendly we ll be vs k in a few months and can’t wait !!"

"Everything was perfect! Staff was pleasant and helpful! Property was clean, nice pools and lively night events!!"

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Family friendly, kids really enjoyed the vacation."

"Ideal para familias, cuenta con múltiples actividades para niños pequeños y grandes. Gran variedad de alimentos."

"10 de 10"

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

"10/10 i would come again in a heartbeat"

"We reached out to the hotel twice prior to our trip about airport shuttle and requested information on how we can arrange transportation. We never received any responses to our inquiries. We ended up renting a car last minute so we were not stuck at the airport. All "restaurants" are buffets. So if you like Buffet's, this is the place to go. Only one sit down restaurant which is a steakhouse but you must make a reservation through their app. If you are unable to download their app (like us) you...

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