Search Marina Hotels in Mexico and Central America

"The entire hotel is impeccable - top to bottom every room, area, and item is in perfect condition, new. Every single employee is dedicated to the best service and communicates with deep sincerity. Imagine the best - this is it. A few things in our room were stuck (sliding separation door). I reported each tiny thing to help future guests. Yet the hotel immediately fixed it so quickly - amazing. The only thing in our suite I found annoying was the lighting. Buttons everywhere as I’d often the case. Not a problem to push and guess. The issue is I often work at night while other people sleep. Each time I would leave the room to take a quick walk to stretch, I gambled on the impact my return would have. Nearly always, once I opened the door, all lights would turn on super bright, the blinds would all open, and one tv would turn on. I’d have to run to the bedroom area to push the all power off button as quickly as possible to let people return to peace. I didn’t ask if there was a workaround, but it’d be helpful to share a lighting cheat sheet in any case. I liked the quiet feel of the hotel. Everything is located in it’s own corner to the point it can be difficult to find. While generally subdued, if people want to get loud and crazy, it’s supported and allowed. Room service food was my favorite eating option. I missed having a rotating buffet as a backup dinner option. Breakfast buffet is the best imaginable.Restaurant menus weren’t interesting to us at all. Weird options."

"The staff went above and beyond for our anniversary without us asking🙌"

"Great stay"

"DM"

"What an amazing experience at Gran Hotel. From the moment you step in the lobby you'll be welcomed by one of the ushers that take care of guests. For us it was Isaías that showed us around and took us to our room. We had a zócalo view and the room was beautiful. We got a champagne welcome and received a bottle of wine and a custom made desert plate with our name on it written in chocolate in our room. Thank you to all of the personnel that made our stay so comfortable. "