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"Excellent service and clean room"

"My go to when in New York"

"Very close to Times Square and many subway stations. Very clean, friendly staff. For such a large hotel, over 1700 rooms, I didn’t feel crowded and quiet at night. I am planning on staying there the next time I’m there. "

"Needs some updating. "

"The Hotel St. James was a perfect place to stay- so close to Times Square and shopping! "

"Hotel Theta was the perfect place for our family of 4. Room was large by NYC standards with plenty of room to move about and rest comfortably. The room was clean upon arrival and much to my surprise was serviced daily. The ice machine on the floor also had water which was great for filling our water bottles daily. Staff was friendly and helpful when needed. We stayed on the 14th floor and there was almost no notable noise our entire stay. Location is everything and this hotel is just far enough away from Times Square but still so central to everything and with easy access to the subway. The added bonus to this hotel is the daily wine hour which was a great way to take a break and relax before going back out for more adventures. "

"Walked in & was welcomed with enthusiasm, check in was quick & easy, I was given some essential information about the hotel & then a leaflet to reinforce this. It all took less than five minutes. I had asked for a high city view room, I was in 3805 and that’s what I got, I could see the Empire State, One WTC & large parts of NJ. It’s a good size room, very clean, good bed, good shower, room safe, comfy chair, desk chair. Nice little kitchenette with everything you need for a few days. Overall the property was good, clean & well maintained with all the staff I met very courteous, keen to help & efficient. I had breakfast there a couple of times, hot buffet, cereals etc. it was good but got busy & frankly was unpleasant when I went at 8am with a number of European visitors who can’t grasp the idea of polite queues. Lifts could be busy & I waited once or twice for more than five minutes for a lift down, but that’s my experience at any decent size NY hotel. When I booked, one of the things that caught my attention was the roof top terrace. It suggested a roof top bar area to enjoy evening views over the City & relax with others. It was a bit of a disappointment to find a somewhat cramped area with a couple of tables and half a dozen chairs. There are views but no bar. The area around the hotel is incredibly busy but felt safe, all the subways are easily accessible from here. A very good hotel & I would recommend it, definitely would stay here again."