Hotel dekat Mal Luxury Avenue

"Overall, great stay at a great property. Some confusion for many guests on which restaurants were open each night."

"Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience."

"Staff muy atento me agrado mucho su servicio"

"This stay was an overall mess-- the front desk & concierge lost our luggage for an hour, tried to demote our room from what we paid for, and later when we got locked out of our room they made us wait outside our room for almost an hour in our swimsuits. They were very pushy about attending a timeshare presentation and they did not try to remedy our feelings of disconnect or disrespect about anything with our check-in process or losing our luggage. When we spoke to management they made empty...

"Buena ubicación"

"The hotel was beautiful and rooms were so spacious, clean and we had an amazing view."

"最高の環境でした。 部屋の中は常に清潔に保たれ、6日間の滞在中、ストレスなくゆっくりすることが出来ました。また、英語は片言、スペイン語はまるで分らない状態だったのですが、日本語を話せるスタッフさんがいらっしゃったことで、困ったときに相談に乗って下さり、お本当に助かりました。 青い空、青い海を眺めながら、ただひたすらプールサイドのデッキチェアで横になりながら、時々プールサイドのBarからスタッフの方が来て、「何かお飲み物はいりますか」と聞かれるので、都度、好みの飲み物を頼むの持ってきてもらえると言う、何とぜいたくで優雅なひと時だったかと、改めて感動しております"

"This place is so beautiful. I would 100% go back. The service was amazing, friendliest staff ever. Food was amazing. The bartenders were great. Loved this place so much, wish we would’ve extended our trip longer if I would’ve know how great this place was"

"Impeccable service and awesome service"

"Best part was the service and food! Everybody was so polite, nice and so helpful. We travelled with kids and they loved the waterpark and the jacuzzi close to the beach. Those two were such a nice addition with kids. Food was amazing. We had no issues making reservations for dinner but we did have to make sure we called the reservations desk early in the morning but we didn’t have to wait to make them! Food was outstanding and all the amenities. We will be back!"

"El hotel increíble, la única razón por la que no le doy un 10 es porque tuvimos un par de temas con la habitación pero Guest service del hotel hizo todo para compensar los inconvenientes. Tiene un servicio al huésped IMPRESIONANTE. 100% dedicados a que tu experiencia sea la mejor. Poco sargazo y lo limpian diariamente. Hubo días donde no había casi nada. Lo que si deben mejorar es la limpieza de los camastros en la playa por la cantidad de pájaros y el que puedas nadar en el mar antes de...

"Todos los restaurante buenos pero el que se llevó la corona 👑 el italiano y su chef y él encargado no recuerdo sus nombres especiales y profesionales y la que me recibió en el hotel la srt creo que se llama cristina muy profesionales muchas 💯"

"Hotel 100% familiar"

"Very kid friendly. Love it !!!"

"Staff was friendly and helpful. Food was good."

"Great value"

"Overall, we had a decent stay, but for the price point, I expected a bit more transparency and a more elevated experience. The pros: the resort itself was very clean, the property was beautiful overall, and the staff was consistently friendly and welcoming throughout our stay. That said, there were a few disappointments. While the resort advertises itself as adults only, it really is not. There is only one lounge and one pool area that do not allow children, so if you are looking for a true...

"Buffet manue all days r the same the shoul change Avery other day at least .beach no good .elevator was working only 2 out of 4 took longer to get up and down . Golden members have access for the 3th floor pool but no one check that so anyone can go in"

"great just needs better buffet options"

"This is a horrible old property that is being offerred at exuburate prices. It has a motel feel. We tried 3 restaurants and all had horrible food. We ended up going across the street to Ilios for some good food, Luckily we were only there for one night. "