Cari Hotel di Benito Juárez

"We had such an amazing stay at The Westin Resort & Spa Cancun! They kindly allowed us an early check-in at 9 AM, which was incredible after a long trip, we were so grateful for that. A special thank you to Ricardo, an exceptional concierge who truly made our stay unforgettable. He helped us with all our tour bookings, provided maps, arranged our massage appointments, and guided us through everything so smoothly. He is incredibly knowledgeable, warm, and genuinely cares about guests. Thank you...

"The food was delicious and the staff was so attentive. There was hardly any lines for the bars and the lines for dinners were manageable. The housekeeping was amazing and the room felt refreshed every day. "

"Great "

"yes"

"Highly recommend "

"Our stay was at Moon Palace Sunrise with full access to Nizuc and limited access to Grand. Sunrise is very large and very populated. The pool is awesome.The food and entertainment are very good. But there is a need for more "grab and go" fooderies. The staff are all couteous and helpful. "

"La reservación de los restaurantes siempre están saturados desde días antes de llegar así nunca podremos disfrutar de los restaurantes ahí si 0 estrellas."

"Great staff and amenities."

"The staff here was the best I’ve ever had on any trip. Friendly and always on the go to make a great trip!"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"Great staff. Food is good. Everyone is helpful and happy. Great activities and lots to do. Shows are pretty typical but fine. Absolutely nothing to complain about. Loved it, "

"Amazing staff, clean rooms, airport shuttle, clean outdoor pools "

"The hotel is very beautiful. However it seems like a catch to everything on property the “vip” experience staff literally harass you the entire time to purchase costly unnecessary things.We upgraded for $200 to the xhale package just to never really experience the upgrade. The roof too pool was closed for a “ticketed” party the restaurants are not open most days and the food was very underwhelming. I would not recommend this resort for the price or experience "

"Hotel was nice. Location is good, you can walk to the bus stop to go the to city and mall. The Air conditioning didn't work well, it cooled some but everything was wet with the humidity in the room. The bed was really hard. The spa though…the massage was AMAZING!! Downside to the resort is that everything closes early (bars open late and close early😞). If you are a smoker you only have small designated area. Pretty typical small resort. Very clean."

"Awesome "

"Kids friendly"

"Great staff . Nice adult beach club . Also has a great kids club "

"Amazing "

"Seems to be 2-3 stars - very expensive and service food and staff poor "

"Take sunscreen and have fun! "