Cari Hotel di Republik Dominika

"El trsto del personal"

"Nice facilities. Service was very poor. Will not return."

"Las amenidades muy buenas y la comida también. Un buen lugar para familias"

"It’s as if they built this site and they forgot it. Only 3 restaurants and they’re horrible. Serve staff is always late, unapologetic and rude. Servers don’t want to serve. Not enough staff and a pool they can’t justify costs for. They close an entire pool down for the whole 3 elite members. Skeleton entertainment crew, not enough activities and no agenda posting. Entertainment has to go around recruiting people. Cleaning/beverage staff does lack luster job. And whoever does maintenance must...

"Work on the air conditioner on the rooms"

"Good place to visit once but no one understands English there and if food options were not good. If you have allergies then it’s very bad because no one really cared I felt like. English not speaking and no veggie food options was the worse part about this trip. YOU ALSO NEED TO HAVE MAIN ALLERGIES LIST ON THE ALL BUFFET FOODS SO PEOPLE UNDERSTAND. I probably will go a more franchise option like dreams or hard rock"

"The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are...

"It was a nice place. You going to get some if you take your girl"

"Roaches in the room, mildew everywhere, no assistance when I had to defend myself against a drunk guest that wasn’t even apart of breathless, they were supposedly from the sister property and when security allowed them to follow us back towards our room I was forced to defend myself and my family we were thrown out due to their negligence not only the bartender for not cutting them off sooner as they became belligerently intoxicated but the poor security service for not deescalating the...

"Todo estuvo muy bien en cuanto al hotel El personal no da buen trato a los huéspedes Pague por una habitación y me dieron una más económica y me Querían resolver al segundo día."

"We loved the pool set up and liked how you could easily opt to be part of the action or could choose a quieter section of the pool to float, read and relax!"

"I loved this place , my favorite ❤️"

"Realmente no lo recomiendo para nada es lo que promocionan, el Hotel no está en buenas condiciones y es algo caro"

"The property was beautiful. Access to all resorts was such a perk. Restaurants were fantastic. But most of all the staff were super helpful and friendly. Ray was our butler and we will be requesting him on return. He took care of everything for us (dinners, spa, entertainment, general questions). The use of the WhatsApp was so convenient and Ray responded almost immediately. Other staff that made our trip wonderful was Felix at the front, Nancy in bld 55, and of course Rafael the pool bartender...

"I like the great attention and customer services provided by the staff. The facility is awesome! What the did not like was the redundancy and the long time it took to get check in. Also, the salesmen were extremely aggressive trying to sell you the hotel membership. They were so aggressive that on day one and just coming thru the door they approached soliciting. They also called our room number and knocked on the door trying sell stuff that we did not requested. Other than that, the hotel is...

"Our butler, Raul was very good and on top of our needs. He recommended a dinner and it turned out to be the best meal of the trip. Got us a ride to the airport to accommodate our delayed flight and checked in on us regularly."