Cari Hotel di Isla Mujeres

"Rooms very clean Staff is great and friendly Pool is great "

"Good"

"Brand new property. Huge property. No beach really. Don’t come here for a beach option. Lots of food options however the only downside was reservations for evening dining was awful and limited times for thousands of people on site. "

"I loved most every thing about this resort. Workers are amazing, from bartenders to food servers and watching their cleaners was actually a treat!! They all worked hard and most importantly in a +ve nature. They remembered you from the 1st drink you ordered from them, amazing."

"Great hotel "

"Beautiful hotel! The majority of the food was delicious and there was always something to eat. Plenty of options for things to do on the property. Lots of pool options. Entertainment was great."

"Everything was great! Rooms were clean, staff were great, friendly, and very efficient. Food was really good as well and they serv pretty fast for a very busy place! They have a good system for buffet too. AC was good and working, views were great. The only thing that was disappointing was the wifi, most of the time we had no connection, and our last 2 days no wifi at all. "

"Si"

"Happy to know the property will be remodeled. It is definitely in need of an overhaul. We would be happy to return once that is completed."

"Very Disappointing Stay – Not Recommended This is by far one of the worst hotels we have ever stayed in. The experience has been extremely disappointing. There is no clean or safe pool available for kids, and there are no activities or events as expected from a hotel like this. The pool areas, especially those near construction zones, feel unsafe and poorly maintained. The overall condition raises serious concerns about cleanliness and health standards. The staff and management do not seem to...

"Everything was great. All the staff from every area were so nice. They make you feel welcome as soon as you get there. I would like to mention Esteban aka “speedy” his help and service was amazing. Also, at the pool bar Eduardo gave us an amazing experience, he is one the best bartenders we have ever met. We would be back soon for sure. "

"Vwrybgood"

"Our stay overall was ok, but there are a few details missing. Let’s start with the PROS: the staff was great! Super friendly specially at the front desk, very helpful, smiling all the time. The rooms are very nice. Very very clean hotel overall. We really liked that. Breakfast buffet is very good too. We had a couples massage at the spa and it was the best. Location of the hotel it’s also great, walking distance to the ferry if you want to take a day trip to Isla Mujeres. Entertaining in the...

"Very nice hotel, great stuff and excellent food. "

"En el check in la representante de expedia dijo que no nos podía atender ella porque no éramos VIP Access(cosa que era incierta ) y fue muy poco profesional la verdad. Luego nos atendió otra persona que si fue muy amable. La recreación, las actividades y las áreas comunes fueron muy buenas. La comida no era muy buena pero estaba aceptable. A la hora del checkout nos cancelaron el vuelo sin ninguna razón y la única opción que nos ofreció el hotel fue pagar la noche extra a un precio de hotel 7...

"Staff were great, rooms were nice. We were concerned about food safety but we all did fine and had everything including sushi and salads. Desserts were really good. Each property has a different vibe with Sunrise being most party-like and The Grand most little kid friendly."

"Muy buena opción para ir con bebés o niños"

"Loved all of the pools, there is something to do at the pools throughout the day and the adult pool & area were great"

"The property was nice but the rooms were outdated and the food was watered down"

"Entire staff was amazing especially Angle the bell boy. Helped us entering and leaving with more than we have experienced anywhere else. First time but won’t be the last. "