Cari Hotel di Inggris

"Fantastic location right in The West End. Room was small and very basic - no tissues, no face washer, no tv and the bed was hard. Check in was difficult as there were so many people that arrived at the same time and about 2 staff who looked like they didn’t want to be there."

"We checked in late night, sadly they have no room for the type of room that I have paid. I paid for executive room and the manager said that they are overbooked hence, can only give me a standard room (thats the only room left for that day). Helllowww, I have prepaid all my rooms and yet the hotel gave my room to someone who paid even lesser than me. The manager said things happened and it is better next time to book direcly with the hotel, not via third party. So I told them, that is not an...

"This hotel was beautiful. Everyone who worked there was helpful and kind. It is located close to the tube and is central to Big Ben."

"Fast and efficient check in. Room comfortable and quiet."

"Everything went pretty well overall. Best in mind there is no swimming pool, and the bell desk team lost all of our luggage until I expressed some anger and frustration. Then, magically, they found the luggage somewhere on property bringing us our stuff minus 2 items. By the time it was all sorted out, we easted and hour and almost missed our flight."

"Nothing"

"Room was warm but we adjusted temp. Could have used another luggage rack. Overall good"

"It was attractively modern and clean and in a great location. The front desk help was great. The air conditioning was very good too. However, the room should have had a least one chair and a small or a fold-down table, a phone to call the front desk, instructions for the safe, and an additional outlet."

"Very nice location, clean rooms, friendly staff!! Highly recommended"

"The property was very clean. Staff was very helpful. Bathroom are extremely small leaving you to"

"Please clean or replace the room carpet in Suite 218. The first thing we saw as we opened the door was the stained and dirty carpet. First impressions are everything and that underwhelmed us."

"This hotel is more run like an Airbnb and lacks actual service. They won’t clean your room even with a minimum of 6 day stay. They tell you they will provide cleaning products for you to clean your own room. It’s a beautiful space but the service lacks hotel standards."