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"Staff are wonderful. The hotel is beautiful and historical and in the diplomatic area but close to Covent Garden and West End"

"Everything about this hotel is amazing, the staff are very attentive and understanding. We had the suite which was massive truly a 10/10 room. With spa access and the modern feel to the room I would recommend this hotel to anyone"

"The room was clean, but small, the breakfast was very good, the staff was very nice. It was within walking distance of most places we wanted to see."

"Yes"

"Loved the cocoon room. It was so cute."

"Fantastic location, hotel brilliant Really enjoyed ours stay "

"We throughly enjoyed our stay. Evidently the hotel is New New, everything is perfect. Even the carpets smelt New. We stayed in a 6 berth, 2 double bunks and a single set of bunk beds, which for 5 of us was perfect. The room itself was large with plenty of space. The accessible shower/WC provided plenty of space. I would urge the management to keep a close eye on the fixtures of the metal bed frames, with frequent use these will become loose and the bed frames will squeak!! The provision of USB both A and C by the side of every bed is a cracking idea. The shelf with the coffee machine could be a little larger, as the machine has to sit sideways! The free water cartons and coffee facilities were a nice touch. My wife made use of the provided hair dryer. Perfectly located near to Earls Court tube station. Some other hotel chains could learn a thing or two regarding the bunk beds for larger family groups without the need to purchase 2 rooms with an adjoining door. We would definitely consider staying again when the time comes."

"Very clean and tidy, very accessible position "

"Clean with in room temp control. Staff were amazing especially Alexander. Room was decorated for my birthday. Central location so we walked everywhere. "